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Services Available
We have agreed with NHS Northamptonshire to provide NHS services for all our patients. NHS dental treatment will include all treatments necessary to secure and maintain your oral health.
We also provide a wide range of private options for patients who choose to have treatment that is not available under the NHS – e.g. large white fillings in the back teeth or cosmetic treatment such as whitening.
Our waiting room has displayed information about the cost of NHS treatment and your dentist will advise you of the cost of any private treatment. We can also refer you to another dentist or specialist
hospital if you require treatment involving sedation, or a home visit.
Unfortunately we are unable to offer full access for disabled patients due to the location of our premises at present. Please contact NHS Northamptonshire’s Advice and Information Service on 0800 587 0879 or visit NHS Choices www.nhs.uk for further guidance.
About our service
If you would like to comment about any aspect of our service then please contact Chichele House Dental & Orthodontic Practice. If you are not happy with the response you receive from us you are entitled to raise this verbally or in writing with the Primary Care Trust. You can get support with making a complaint from:
• NHS Dental Services – the complaints manager or the Advice and Information service at your local PCT, your local independent Complaints Advocacy Service (ICAS), Citizens Advice or visit www.dh.gov. uk
• Private dental services – The Dental Complaints Service on 08456 120 540 or visit www. dentalcomplaints.org.uk Patients found to have incorrectly claimed help with the cost of NHS dental treatment may receive a
penalty charge.
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